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Use the results from this survey template to provide support and training to your customer service team Were the customers questions answered in a timely manner?
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Ensures excellent customer service* (CUSTOMER SERVICE) Works to ensure customers’ needs/expectations are addressed , SAMPLE---- PERFORMANCE STANDARDS WORKSHEET .
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To meet high quality service standards we will: be polite, friendly and welcoming when we communicate - in person, when writing, by phone, fax or email.
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Service standards set a target for companies to meet customer needs through the use of its people, systems and technology
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